FAQ

How does it work

Fill your basket and order online through our order page before 10 am for lunch deliveries. For deliveries before 12 pm please order by 2 pm the previous day. We do recommend however that you book as early as possible as we frequently have large orders. We will then deliver your lunch at a time that suits you. As most of our deliveries are delivered by bike we are limited to deliveries within the city of Plymouth but if you have a large area that isn’t within that catchment please email enquiries@primecafebar.co.uk and we will do our best to accommodate you.

Where can we delivery?

As most of our deliveries are done by bicycle, we delivery to the city of Plymouth. However, if you have a large order and are just outside this catchment please email enquiries@primecafebar.co.uk and we will do our best to accommodate you!

Whats your returns policy?

Due to the nature of our products we are unable to offer refunds/returns. However if you are unhappy with the delivery please do let us know.

How do i book a catering service?

If you are looking to book a catering service please send an email to enquiries@primecafebar.co.uk with your details and we will get back to you asap.